FAQ

Frequently asked questions

Short answers to common Polka Codes product, billing, usage, workflow, settings, and support questions.

What is Polka Codes?

Polka Codes is a pre-release AI coding workspace for repository-aware planning, implementation, review, and GitHub work.

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Repositories and workflows

Connect a repository, keep it active in chat, and use workflows for planning, coding, issues, commits, pull requests, review, and merge support.

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Usage, quota, and tokens

Workflow usage consumes platform tokens from plan quota first, then purchased tokens; usage and quota status are available in chat and settings.

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Billing and paid usage

Standard and Premium self-serve plans are managed through Stripe, with billing support available from the billing settings page.

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Account and settings

Settings manages account profile, integrations, memory, usage, quota, and billing through route-backed sections.

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Support tickets

Use chat to ask for Polka Codes support; trusted users can create support tickets with account, route, repository, and workflow context.

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Troubleshooting workflow failures

For workflow failures, check repository context, missing clarification, quota status, tool access, validation output, and whether support needs the active workflow details.

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