Frequently asked questions
Short answers to common Polka Codes product, billing, usage, workflow, settings, and support questions.
What is Polka Codes?
Polka Codes is a pre-release AI coding workspace for repository-aware planning, implementation, review, and GitHub work.
Read moreRepositories and workflows
Connect a repository, keep it active in chat, and use workflows for planning, coding, issues, commits, pull requests, review, and merge support.
Read moreUsage, quota, and tokens
Workflow usage consumes platform tokens from plan quota first, then purchased tokens; usage and quota status are available in chat and settings.
Read moreBilling and paid usage
Standard and Premium self-serve plans are managed through Stripe, with billing support available from the billing settings page.
Read moreAccount and settings
Settings manages account profile, integrations, memory, usage, quota, and billing through route-backed sections.
Read moreSupport tickets
Use chat to ask for Polka Codes support; trusted users can create support tickets with account, route, repository, and workflow context.
Read moreTroubleshooting workflow failures
For workflow failures, check repository context, missing clarification, quota status, tool access, validation output, and whether support needs the active workflow details.
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